|Frequently Asked Questions
I placed my bid on your website. When will
I receive your reaction to my offer?
cases you will receive it within four business days. If
you suspect that your offer did not reach us, feel free to
resend it or contact us directly by the email link at the foot
of the page. Please note that in order to cut down on
spam we will contact you using a different email address
from the ones used on our website.
| 2. Why
do you not offer an escrow option?
in keeping costs for our prospective buyers to an absolute
minimum. We offer various payment options, including credit
card, check or money order,
bank transfer, e-gold, Nochex and Paypal.
do you pass control over the domain name to me?
payment is received, we will transfer the domain name into
a new account at the current registrar and then send you
full authentication information, including the account
password, enabling you to access your new domain name.
I have full and sole control over the domain name?
you have logged into your new account, you will be able
to change the ownership record, administrative,
technical, and billing contacts, the name
servers, and the account password. Should
you wish, you will also be able to transfer the domain name
to another registrar of
soon will I be able to use the domain name for e-mail and
for a website?
you will have to set up name servers for your domain. This
can be done by purchasing web and e-mail hosting services
from a hosting provider. You must change the name servers for your domain to those of the hosting provider. Your hosting
provider will tell you what name servers to use. Usually
it takes around 24 hours for your name to 'resolve' and be
'seen' on the Internet.
Our preferred Registrar offers free web
forwarding and email
forwarding services, so if you already have a website up and running,
you can put your new domain name to use almost immediately.
will I renew the domain I bought?
be able to renew the domain name within your new account
your chosen registrar.
|7. Do you
provide web hosting or e-mail hosting?
present, although we can provide some web design
limited hosting services.
|8. Do you
provide consulting services on domain names? Can you help me
find or value a name?
a fee (from £150 upwards).
|9. I believe
I have intellectual property rights and legitimate interests
in a domain name you are offering for sale. What is your
procedure for this?
our domain names are acquired through expiring domain name
services The vast majority are 'generic' names, or can
be used in a manner which does not infringe on any intellectual
If you believe you have intellectual property rights and/or legitimate interests
in a domain name listed for sale on our website, please contact us by email
using the Whois information listed for
the domain, stating clearly your case. Please provide all relevant details
about your registered trademarks or other intellectual
If we accept you have a bona fide case, we will contact
you to open negotiations for the transfer of the
We believe that our procedure for resolving any such
dispute over a domain name we own is
constitutes fair business practice, and that a disregard for our procedure
constitutes bad faith.
you register and manage domain names for me?
can. We can set up an account for you at our registrar of
choice and we will handle all of the technical aspects of
the domain name administration on your behalf. We charge £25
per year for this
service, and this includes all registration costs.
you sell my domain name for me?
can. We can redirect your domain to our servers and include
it on our auction website. The cost of this service is £6
per year per domain name, plus 10% commission on a successful
We will handle all administration relating to the sale
of your domain name. Contact us for further details.
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